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Durham Fraud Detective wins national police award



Tony Murray a Fraud Detective with Durham Constabulary has won a National Police Twitter Award.

Using the account @DurhamFraud DC Tony Murray of the of the Specialist Crime Operations Unit, has used Twitter in a creative way to send key messages to prevent fraud and inform members of the public how they can avoid being a victim.

@DurhamFraud has been active for less than a year, and has already garnered a substantial following and has now a Policing Newcomer award.

Durham Fraud took the category by storm fending off three other policing newcomers with the aim of the account to educate in the field of fraud prevention.

A particular success for @DurhamFraud has been the #Tell2 campaign, which encourages people to tell another two people about the key advice they have learned.

“We could all do with being a little bit more aware of the dangers fraud presents. I’d love to tell everyone, but if we each tell just two people, the message will spread”.

DC Tony Murray of the Durham Fraud Team has been raising national awareness of fraudsters and how easy it is to prevent ourselves from becoming a victim of fraud.

With a wealth of operational experience, DC Murray offers practical advice on how to defeat phone fraudsters not just on a local level, but on a national scale. Leading the fight against fraudsters.

DC Murray shares daily experiences on Twitter using @DurhamFraud to help prevent us from becoming victims to real-life fraud that is happening around us every day. In the hope, you will Tell 2 people.

Tell 2 Campaign

DC Murray has now launched the innovative Tell 2 Campaign to prevent us all against fraud.

The aim of the Tell 2 campaign is to tell 2 people about a current fraud that is happening within the UK at this moment in time to ensure they won’t fall victim of the same fraud.

Is Fraud really happening!

Fraud is happening every day and it is important we ‘Tell 2’ people because these criminals who are targeting our banks and data are very organised and professional criminals. They are simply after your money and once they’ve got it you’ll never get it back.

Companies may seem genuine but we really should not be doing business on the telephone, especially sharing personal banking or payment details with companies who have called us out of the blue.

DC Murray say’s the message we are trying to get out is; ‘Hang up on fraud’

“Even though it may be the company you deal with and even if it genuine just says; ‘I’m sorry I don’t do business on the phone. We are in that situation now where we have to say that.”

5 key areas Fraudsters target. 

Fraudsters can only really gain access to your details and money with what DC Murray calls ‘5 key enablers’ of Fraud.

These areas are your Home Telephone, the Internet, Your Mobile Phone, Your Letterbox and your door step.

DC Murray also goes on to say that we should ‘never assume any email, text, phone call, knock at the door or letter is genuine’ Fraud hurts people and once they’ve managed to get hold of your money it’s going to be hard to get it back.

There are over 50 Different Fraud but only 5 key ways to get into our homes! 

DC Murray told Police Hour “I want to stop all fraud and there are over 50 different fraud but only 5 key ways they will get into our homes Telephone, Internet, Mobile phone, Doorstep and Letterbox.”

“If we protect and #takefive around these key enablers and then #tell2 we can stop fraud .
“The telephone enables a 1/3 of all reported frauds in the U.K. So it is so important to tell people in your family, tell work colleagues, friends.
“The tell2 campaign is a way of engaging everyone to do their bit to help stop fraud , I want people to tell2 others about fraud and how to protect  E.g don’t trust caller ID , it can be spoofed by criminals to look like a genuine number.

“Did you know that when you hang up a phone call , a fraudster can keep the home phone line open for up to 10 seconds and even sooof a dial tone.”
“It is so important to hang up , TakeFive ( make a brew) and then verify via a trusted method.”
Please go and start talking about fraud , we can make a difference and a conversation with a loved one or friend can protect – #tell2″
Never do business on the phone or on your doorstep if it’s ANY cold call.”
Tony Murray Top Tips to prevent telephone Fraud!

1) Am I at risk?

A, Yes. While a lot of older people have become victims of telephone scams PC Murray says fraud can affect anyone.

2) What should I do if I get a suspicious call?

Hang-up immediately. Police say it is no longer safe to conduct any business over the telephone.

3) What should I do after I put phone down?

Before making any other calls you must make sure your phone line is clear. You can do this by calling a friend or your own mobile.

4) Then what should I do?

Once you know your phone line is clear call the police immediately. The quicker you report fraud the more chance you have of getting any stolen money back.

5) What can I do to reduce the risk?

Police say it is essential to chance your passwords regularly in light of recent cyber-attacks.

Action Fraud are offering the following advice in order to protect yourself:

•HMRC will never use calls or texts to tell you about a tax rebate or penalty or ever ask for payment in this way.

•Telephone numbers and text messages can easily be spoofed. You should never trust the number you see on your telephone’s display.

•If you receive a suspicious cold call, end it immediately.

To report a fraud and receive a police crime reference number, call Action Fraud on 0300 123 2040 or use the online fraud reporting tool on the Action Fraud website.



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Ambulance on an blue light call has been bricked in Newcastle



An ambulance crew have been left covered in shards of glass after the ambulance they travelled in was bricked.

This could have easily killed the driver and crew mate, a second ambulance had to be dispatched to the emergency call they could no longer attend.

The ambulance was traveling to a emergency call on blue lights and sirens when a brick was thrown at the windscreen of the ambulance.

Shocked crew members quickly pulled over and contacted police who have now launched an investigation.

The brick was aimed at the driver of the ambulance and without his quick thinking could have easily killed everyone on board.

Anyone who knows who is responsible for this horrific incident is asked to call police on 101.



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93-Year-Old Former Nurse Left In Hospital Corridor For Six Days



A 93 year old former nurse who was awarded an MBE for her services to the NHS was left in a hospital corridor for six days.

Enid Stevens was admitted to hospital after fracturing her spine while putting on her slippers at home.

When she arrived at A&E within St James Hospital in Leeds she never expected she have to wait six hours to be seen, places in a cubicle for another five hours in her urine-soaked clothes.

When Enid was finally given a ward bed, she imagined her ordeal was over and she could settle in to begin her medical treatment and recovery.

Then on the fourth night in the middle of the night at 2am she was woken up and moved to a corridor and kept there for six days.

Enid has admitted that what has happened to her was the ‘most degrading thing I’ve ever experienced’.

“I worked in the NHS from the age of 18 until I retired when I was 59 and every second of that time I was stood up on my feet – I didn’t get an MBE for nothing.

“But I’m not blaming the hospital or the staff there – you have to see it for yourself.

“The place was absolutely heaving – as soon as you ask a nurse to do one thing she’s stopped by someone else to do something else.”

She continued: “There used to be convalescent homes for elderly patients to recover after hospital treatment but the government got rid of them years ago.

“It’s all in A&E and there’s nowhere to put people except in the corridor. I’m just lucky I had my daughter to go backwards and forwards for everything.”

The nurse was awarded an MBE in 1983 for services to Seacroft Hospital in Leeds

She was admitted to hospital via Ambulance on the 6th March saying “I was soaked-through with urine in my clothes – it was like a nightmare.

“A nurse passed by so I asked her for some clean clothes but she never came back so I sat there for five hours wet-through.”

She was moved to a ward and then a corridor “That’s where I was left for six days.

“I was blocking the entrance to a doctor’s consultation room so I had to be shoved out of the way when the doctors brought patients’ families in to speak with them”

Her daughter Barbara Brook said: “Mum was right next to where they kept the apron and mask dispensers and the staff had to lean over her to get them.

“It was so upsetting for her – just awful really.”

Julian Hartley, Chief Executive of the Leeds Teaching Hospitals NHS Trust, said: “Our communication with Mrs Stevens and her family during her stay should have been better and I sincerely apologise for her experience of care.

“Mrs Stevens was cared for in a non-designated bed space for longer than is acceptable and I am sorry that we weren’t able to move her to a dedicated bed space during her stay.

“Unfortunately there are pressures across the whole health and social care system which impact on our ability to discharge some patients who need further non-hospital support or care.”

“Regrettably we sometimes have to move some patients to a non-designated bed space for a temporary period of time.

“This is so we can meet the needs of patients who require closer clinical observation and monitoring.”



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Policing and Ethics Panels… are they really working?



Every Police force across the U.K. has a code of ethics and a panel to go with it.

They meet every six weeks and talk about ethics within policing. These panels expect the highest standards of behaviour and conduct from the police officers and staff within the force.

Surely these code of ethics should also be a reflection and followed by those independent people who sit on these panels.

They expect the highest standards from those officers, but we as members of the public should also expect the highest standards of behaviour from those who sit within these panels.

We should expect these standards to be adhered to within everyday life and within the online social media world. After all if the code of ethics panels cannot adhere to these basic standards how can we expect others too.

What are the code of ethics?

The Code of Ethics is a code of practice for the principles and standards of behaviour that applies to the police service in England and Wales.

The code of ethics applies to anyone working on behalf of the police service which actually also includes those members of the panels which in some cases don’t seem to follow their own ethics.

We expect from those who are working within the police service as a basic. .

  • Acting with honesty and integrity, fairness and impartiality.
  • Treating members of the public and their colleagues with respect.
  • Not abusing their powers and authority.
  • Acting in a manner that does not discredit or undermine public confidence in the police service.

Making Ethical Decisions

The Code of Ethics promotes the use of the National Decision Model (NDM) to help embed ethical reasoning in accordance with policing principles and expected standards of behaviour.

The model allows people to be more questioning of the situations confronting them, more challenging of themselves and better able to make ethical and effective decisions.

The model places the Code of Ethics at the centre of all decision making.

This reminds those in the policing profession that they should consider the principles and expected standards of behaviour set out in the Code at every stage of making decisions.

The NDM is inherently exible. It can be applied to spontaneous incidents or planned operations, by an individual or teams of people, and to operational and non-operational situations.

It can also be expanded as appropriate for specialist and other areas of policing. The NDM also works well for reviewing and debrie ng decisions and actions.

In every case the elements of the NDM stay the same, but users decide for themselves which questions and considerations they apply at

each stage.

Understanding, practising and using the NDM helps people develop the knowledge and skills necessary to make ethical, proportionate and defensible decisions in all policing situations.

In a fast-moving incident, the main priority of decision makers is to keep in mind the principles and standards set out in the Code of Ethics.

You are not expected to know the Code of Ethics word for word. What is expected is that you apply the intent of the Code to your decisions and ask yourself questions such as:

• Is my decision in line with the principles and expected behaviours outlined in the Code of Ethics?

• Will this action or decision re ect well on my professionalism and policing generally?

• Would I be comfortable explaining this action or decision to my supervisor?

• Would I be prepared to defend this action or decision in public?

Independent Ethical Panels

We understand the value that ethics panels add to all levels of the police service but do they add anything to policing? Are they just talking and achieving nothing? Some would say they are an invaluable resource.

It could be argued that some members of these independent ethical panels aren’t adhering to the values of the purpose of the ethical panels, some are publicly acting in a way to deliberately undermine public confidence in the police service to achieve and follow their own agenda publicly targeting police officers and members of the public in a way that is verging on the boundaries of Harassment and malicious communications all in the name of Ethical policing.

These members are going unchallenged because they believe they are simply above the law when it comes to Ethical Policing and we have to questions the motives for these people wanting to be on Ethical Panels.

Members of these panels are not acting honestly, with integrity, fairness and impartiality these panels.

So we would question the direct ethics of these ethical policing panels.

And ask ourselves are they worth the money spent on them?

Do they just create problems that don’t exist? Are they overthinking the whole thing?

Or are they adding value to the service, valuable change and meaningful discussions?

We know that many members of Ethical Panels are adhering to these standards and do have the right intentions but it is now your challenge to ensure other members no longer go unchecked.

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