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Think before you call Police warns @WMPolice

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“There’s a lizard on my lawn”, “my neighbour’s washing machine is too loud”, and “my finger is stuck in a bottle” − just three of the latest ‘dilemmas’ that have prompted people to call the police 101 number!
West Midlands Police has issued a timely reminder over what warrants a call to the 101 non-emergency hotline as the force enters its busiest period for call centre demand.

July has recorded the highest monthly tally of 101 calls in each of the last three years with anti-social behaviour, rowdy summer parties, domestic abuse, and alcohol related incidents keeping cops busy.

But among the genuine calls for service West Midlands Police phone staff field hundreds of inappropriate questions or demands from members of the public.

In the last month alone 101 advisors have taken calls from people about injured birds, parcel delivery complaints, and salary payment delays, plus general requests for phone numbers and even a query about the length of time between red and amber traffic lights!

Head of Force Contact, Chief Superintendent Jim Andronov, said: “The 101 number provides a vital service for people to contact us for non-emergency matters − but some people treat it as a general directory service.

“We take literally hundreds of spurious calls a month…these take up valuable police time and delay us dealing with genuine police matters. Many of the queries could be resolved with a simple internet search so our message is: Think Before You Call.”

There were around 11,500 more 101 calls made last July compared to June and 16,000 more compared to August…statistics illustrating the July spike in demand.

Examples of the proper use of 101 include reporting a car as stolen, damaged property, or anyone suspecting drug dealing in their neighbourhood.

But last month 101 was used by someone to report that a peacock had strayed into their garden, another asking for an out-of-hours number for the Indian Embassy, while another caller was asking about travel documents for children.

West Midlands Police will be issuing a selection of 101 audio during July to highlight some of the inappropriate calls, starting with the story of a Lizard on the Lawn captured in Solihull!
Chief Supt Andronov, added: “It’s an amusing call…the man initially suggests it’s a 12-foot lizard on the loose, which would have been a police matter, but quickly corrects himself by confirming it was 12-inches in length.

“The call handler is very courteous, shares a joke with the man, and ultimately suggests he asks neighbours or contacts the local RSPCA office. But on a serious note matters like this are clearly not police incidents.

“Similarly the police do not have powers to prosecute for noise nuisance − including noisy washing machines − or for removing graffiti, both of which are council issues.

“A quick internet search, or using sites like Ask the Police, would quickly clear up confusion like this and keep our call centres free to deal with more pressing matters.”

The pressure on call centres is further exacerbated by calls about payment of fines, penalty notices and road traffic collision investigation − none of which are dealt with by Force Contact but instead by West Midlands Police’s Traffic Process Office.

Motorists don’t have to spend time calling 101 to get through to these departments: they both have dedicated email addresses.

The Central Ticket Office handles fines, fixed penalty notices and speeding offences and can be contacted via email [email protected]
And the Traffic Process Office − [email protected] − deals with minor traffic collisions and allegations of poor driving standards.

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BREAKING British and French scrambled to North Sea

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British and French jets have scrambled to the North Sea amid reports that Russian planes have entered the UK airspace.

The RAF Typhoon fighter jet is supporting Airbus Voyager plane deployed from Newcastle after 3pm today.

The French have also supported in the deployment supporting with a fighter jet.

In total four jets were seen over the North Sea on mapping.

The RAF has declined to comment on the situation describing it as an ongoing military operation.

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Fancy being locked in a haunted police cell?

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Forget Halloween Fancy a spooky night of fun, locked in a haunted cell for 24 hours to raise money for charity. Then we have an event that is right up your street.

Following on from the success of the PC Edward Walker Tour, Jules Berry a DDO with the Met Police is back with her spooky haunted cell idea to raise money for COPS UK and WMP History Museum, That is exactly what you can do this Feb.

Met Police Detention Officer Jules Berry is arranging the whole event in partnership with the WMP History Museum and is hoping to raise thousands of pounds for charity.

The event will take place on the 8th and 9th of February 2019, but be quick as places are limited.

Unfortunately, Police Hour will no longer be live streaming this event to our 2.5 Million Followers, But we hope our readers can still attend and support this event.

Need we say any more, Simply watch this video then sign up

Hats off to Kerry Blakeman for his fantastic advertorial.

The event is being held to support the restoration of the West Midlands Police Museum and COPS UK.

About COPS

COPS is the UK charity dedicated to helping the families of police officers who have lost their lives in relation to their duty, to rebuild their lives.

Since being founded in 2003, they have helped hundreds of families shattered by the loss of their police officer.

They aim to ensure that surviving family members have all the help they need

to cope with such a tragedy and they remain part of the police family.

What COPS do?

COPS is a peer support charity, enabling Survivors from around the UK to support other Survivors in practical ways. They arrange local and national events that enable Survivors to build friendships and bonds that support them through the good times and bad.

Families are rightly proud of their officer and COPS to help ensure that they remain part of the police family.

What about the WMP History?

The West Midlands Police Museum at Coventry was opened in 1959 and celebrates the history of Coventry City Police which existed between 1839 & 1969, before becoming part of Warwickshire and Coventry Constabulary and in 1974, West Midlands Police.

The site at Sparkhill has been operating since 1995 when it moved there from the force’s training facility at Tally Ho! where it been operating as a CID training facility since the mid 1970s. Several of the exhibits had originated from the old Forensic Science Service laboratory when it moved from Newton Street to Gooch Street.

The Sparkhill museum contains items of policing memorabilia and old records from the West Midlands Police predecessor forces of Birmingham City Police, Walsall Borough Police, Dudley Borough Police, Wolverhampton Borough Police and West Midlands Constabulary. Some records are also held of Staffordshire County Police and Worcestershire officers as parts of those forces now fall within the West Midlands Police area.

You can also drop an email [email protected] to sign up, you must raise a minimum of £250 sponsorship.

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What on earth is happening in Salisbury? Two people fall seriously ill

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Emergency Services have launched a major incident after two people have fallen ill in Salisbury.

Officers have placed a cordon around Prezzo Restaurant after a man and woman were taken ill.

Police have declared a major incident. Police do not believe this is linked to Novichok.

Police received a call from the ambulance service to Prezzo restaurant, in High Street, at approximately 6.45pm. Two people, a man aged in his 40s and a woman aged in her 30s, had become unwell.

Due to recent events in the city and concerns that the pair had been exposed to an unknown substance, a highly precautionary approach was taken by all emergency services.

Both were taken to Salisbury District Hospital and were clinically assessed. We can now confirm that there is nothing to suggest that Novichok is the substance. Both people remain in hospital under observation.

The major incident status has now been stood down.

At this stage it is not yet clear if a crime has been committed and enquiries remain ongoing.

Salisbury District Hospital remains open as usual.

A cordon will remain in place around Prezzo at this time as part of ongoing routine enquiries. All other areas that were cordoned off will now be reopened.

We’d like to thank the public for their patience as a result of the impact of this incident.

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