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Think before you call Police warns @WMPolice

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“There’s a lizard on my lawn”, “my neighbour’s washing machine is too loud”, and “my finger is stuck in a bottle” − just three of the latest ‘dilemmas’ that have prompted people to call the police 101 number!
West Midlands Police has issued a timely reminder over what warrants a call to the 101 non-emergency hotline as the force enters its busiest period for call centre demand.

July has recorded the highest monthly tally of 101 calls in each of the last three years with anti-social behaviour, rowdy summer parties, domestic abuse, and alcohol related incidents keeping cops busy.

But among the genuine calls for service West Midlands Police phone staff field hundreds of inappropriate questions or demands from members of the public.

In the last month alone 101 advisors have taken calls from people about injured birds, parcel delivery complaints, and salary payment delays, plus general requests for phone numbers and even a query about the length of time between red and amber traffic lights!

Head of Force Contact, Chief Superintendent Jim Andronov, said: “The 101 number provides a vital service for people to contact us for non-emergency matters − but some people treat it as a general directory service.

“We take literally hundreds of spurious calls a month…these take up valuable police time and delay us dealing with genuine police matters. Many of the queries could be resolved with a simple internet search so our message is: Think Before You Call.”

There were around 11,500 more 101 calls made last July compared to June and 16,000 more compared to August…statistics illustrating the July spike in demand.

Examples of the proper use of 101 include reporting a car as stolen, damaged property, or anyone suspecting drug dealing in their neighbourhood.

But last month 101 was used by someone to report that a peacock had strayed into their garden, another asking for an out-of-hours number for the Indian Embassy, while another caller was asking about travel documents for children.

West Midlands Police will be issuing a selection of 101 audio during July to highlight some of the inappropriate calls, starting with the story of a Lizard on the Lawn captured in Solihull!
Chief Supt Andronov, added: “It’s an amusing call…the man initially suggests it’s a 12-foot lizard on the loose, which would have been a police matter, but quickly corrects himself by confirming it was 12-inches in length.

“The call handler is very courteous, shares a joke with the man, and ultimately suggests he asks neighbours or contacts the local RSPCA office. But on a serious note matters like this are clearly not police incidents.

“Similarly the police do not have powers to prosecute for noise nuisance − including noisy washing machines − or for removing graffiti, both of which are council issues.

“A quick internet search, or using sites like Ask the Police, would quickly clear up confusion like this and keep our call centres free to deal with more pressing matters.”

The pressure on call centres is further exacerbated by calls about payment of fines, penalty notices and road traffic collision investigation − none of which are dealt with by Force Contact but instead by West Midlands Police’s Traffic Process Office.

Motorists don’t have to spend time calling 101 to get through to these departments: they both have dedicated email addresses.

The Central Ticket Office handles fines, fixed penalty notices and speeding offences and can be contacted via email [email protected]
And the Traffic Process Office − [email protected] − deals with minor traffic collisions and allegations of poor driving standards.

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Woman arrested after leaving move your vehicle note on ambulance attending 999 call

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Police have taken a zero tolerance approach to a woman who left a note on an ambulance.

The note left paramedics disgusted police have now confirmed they have arrested a woman after the abusive note was left on an ambulance demanding it parked somewhere else while it was attending a 999 emergency call.

The note stated ‘I couldn’t give a s**t if the whole street collapsed”

The crew were also verbally abused while attending the emergency call while attempting to deal with an ongoing medical incident on Sunday afternoon.

Now a 26-year-old Tunstall woman has been arrested for public order offences.

Chief Inspector John Owen, commander of Staffordshire Police’s Stoke-on-Trent North policing team, tweeted about the incident.

He added: “We will not tolerate abuse or intimidation of our emergency services. This kind of behaviour is totally unacceptable and we will take appropriate action against offenders.

“The arrest relates to matters of verbal abuse that could constitute offences under the Public Order Act. This is not solely about the note.”

A Staffordshire Police spokesman confirmed the force took action after seeing details reported on Twitter.

The woman remains in police custody and enquiries are on-going.

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Jon Venables Reportedly Attacked With Boiling Water By Fellow Inmate

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Jon Venables attacked with boiling water by a fellow inmate. 

Jon Venables, one of the schoolboys who murdered James Bulger in 1993 has been attacked in prison after an image was released on social media.

Venables who is now aged 35 was attacked with boiling water and sugar after a fellow inmate managed to work out his identity.

Venables have been living under a fake name since 2001 and was sent back to jail having broken the conditions of his release and being found guilty of child pornography.

Venables was banned from travelling back to Liverpool but he had been attending music events and going to Everton Football matches.

He was later found to be in possession of cocaine and was also having a relationship with an underage girl.

Prison Officers were forced to place Venables on lockdown after his identity was revealed and he was attacked with boiling water and sugar.

it is alleged that Venables complained that guards did nothing at first to stop the attack from happening and offered him little help once he had been assaulted.

The Ministry of Justice confirmed to Police Hour that “incidents of this nature happen within prisons and we cannot discuss the nature of individual cases”

Now that the true identity of Venables is known within side the prison after images have been circulated among inmates it will be inevitable that another attack will happen.

Venables is currently serving a three-year sentence for child pornography offences and possession of 1,170 images of children which included babies.

It is believed inmates have been circulating images of Venables from prison to prison in the hope that one prisoner can identity him.

Facebook and Twitter this month removed images from their social media websites of various men who people claimed was Venables.

It is a criminal offence to name or identity Venables on social media due to an anonymity order granted in 2001 that prevents him from ever being named or identified.

Due to the nature of his repeat offending there is mounting pressure to scrap that order in order to prevent further children being targeted.

However due to the nature of Venables sick attack these orders are likely never to be removed.

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Two year old boy and woman aged 31 killed in Warwickshire Motorway crash

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A Two-year-old boy and a woman aged 31 have sadly died in a crash between a car and a lorry as they left a motorway in Warwickshire.

Tragically both victims were travelling in a blue Nissan Qashqai when the incident happened at 10.30pm on Saturday night.

A six-year-old girl and a man aged 35 were also within the car both were injured and taken to hospital, their condition is no believed to be serious and they are stable.

The car was exiting the M6 at Junction 1 heading onto the A426 near Churchover.

Police have now launched an appeal to trace anyone who witnessed the crash.

Inspector Andrew Bennett said: “This is a tragic incident and our thoughts are with the families of the deceased at this time. Despite the attempts of other drivers and paramedics, the woman and boy were declared dead at the scene.

“We will have officers at the scene today (Sunday) as we continue to investigate how this collision happened.

“There is likely to be some disruption in the area while we investigate. I would like to thank local people for their support and patience.

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